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Replies for tickets on suppota

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Unfortunately, no updates on this. We are sorry for the delay. Ashan will contact you ASAP.
We are sorry for the delay. Ashan will check this ASAP.
We are sorry for the delay. There is a new version available 4.3.1. Please update by following:
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Any email will work. Use email@gmail.com. Just send us the password.
Please take a look at our performance guide:
https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/
Sometimes there is not enough memory available. Try following:
https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/
Hello,
Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):
.eventon_events_list .eventon_list_event .evoet_cx span.evcal_desc2, .evo_pop_body .evoet_cx span.evcal_desc2 { font-size: 20px; }
.ajde_evcal_calendar .calendar_header p, .ajde_evcal_calendar .evo_footer_nav p { font-size: 20px; }
It would be great, if you can implement such a standard setting on one of the future updates.
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
Hello,
Please send us the purchase order id.
YES. 100% get rid of the description field and social media links please.
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My REAL goal is to allow site users to click to INTERNAL pages for the organizers. Whether it is in the eventtop field, or if it is in the organizer field below.
Perhaps Im living in an alternate reality. The pages seem to be loading fast this am on both organizer/location pages. After about 10 days of them scoring terribly on GTMETRIX and taking 5 seconds….. Im clueless as to what changed.
Though I still do need input on the SEO effects of activating (cal_init_nonajax=”yes”) on location/organizer pages. I know this is a strategic decison, and Im curious eventon has a position or a guide on the implications on SEO with this function that seems to be applying schema on location/organizer pages