Archives: Replies

Ashan,

Other customers were able to fix this by changing Timezone to one that contains words, for example “New York”:

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Thank you very much for showing us the error in the documentation!

Single Event page doesn’t show the small featured image, since it displays the big one:

https://dev2.myeventon.com/events/org-6/

4.3.1 should have the fix. Please try updating. If something goes wrong, please let us know.

ton van der vorst,

Kenneth was talking to a different customer.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Thank you for the info! As a temporary solution, you can downgrade to 4.2.2:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/01/20051245/eventON-36.zip

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hi, thank you. problem solved. Lazy images deactivated….

Ok installed and working.

Thanks

javier