Archives: Replies

Please check now and let me know.

Unfortunately, you must re-arrange EventTop to achieve what you want. So please go to EventON > EventTop > put “Event date block” under “Location”.

After try using this CSS code:

.eventon_events_list .eventon_list_event .evcal_cblock span, .evo_pop_body .evcal_cblock span {flex-wrap: nowrap; flex-direction:row; gap: 5px} .eventon_events_list .eventon_list_event .evcal_cblock em, .evo_pop_body .evcal_cblock em { font-size: 12px !important; text-transform: none !important; font-weight:normal !important; }

Ashan,

Customer’s issue:

Reply to: 396687

I tried importing the .csv file on dev2, but it didn’t import Organizer, Type and so on:

https://dev2.myeventon.com/wp-admin/admin.php?page=evocsv

https://dev2.myeventon.com/wp-admin/edit.php?post_type=ajde_events

The file can be download from

https://dev2.myeventon.com/surl/NWWULoExGTuf

Thank you for letting us know! Ashan will check this ASAP.

Hello,

When I try to scroll I can see that something called “lenis” add it’s own CSS styling to html tag of the page.

Does your theme or any other third-party plugins have smooth scroll functionality built-in?

The issue can be caused by Autocomplete WooCommerce Orders plugin.

Could you disable it for a test and then go to

https://depotterij.nl/wp-admin/admin.php?page=eventon&tab=evcal_tx#evotx2a

and enable Enable auto complete ticket orders and also enable all “Select relevent auto complete ticket order type”?

Please try and let me know.

Please also cancel your subscription:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hi Ashan,

We noticed that a new update was available today, so we updated it; however, the bottom navigation scrolling still does not take the user to the top of the page. Has the feature been fixed yet or is there another release this week that should fix this?

Hey ty for the replies:

2. No change so ok np i will wait for the fix.

4. If i add the custom css through there, if i update the software in the future, the customizations will continue exist?

6. I was referring to the maps styles you have here: https://docs.myeventon.com/documentations/how-to-install-and-use-the-events-map-addon/ – for example Vintage Yellow Light. It only available through the addon?

7. I will get back to you on this

10.  This will activate the comments on the page here: https://redball.gr/v2/games-schedule/ – The question is if i can activate the comments on each eventcard, so will appear the box on the eventcard, not on the page. Is that possible?

11. Didn’t help unfortunately. I am referring to the image that opens when you click on the event image, the image of the eventcard in your terms. It seems that it open that image in 900×700 pixels, which i can’t find it anywhere to change. I want the event image to be 700×500 so won’t get distorted in quality. Is that possible?