Hey InfotainerDave – obviously you have not noticed which site I mentioned – it is yours, you should know the credentials 🙂 Best, Julian
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Replies for tickets on suppota
Reply to: tickets(302298)
there seems to be a conflict with the pop up anything plugin overiding settings css within the eventon pop up
if you add the form to the page: like here https://denvermop.org/eventon-testing/
on firefox for me the date pickers appear could you test if it appear for you
Reply to: tickets(302300)
(I work weekends but I jump on here before work starts- I’ll be leaving in about 30 minutes but will be back tonight my time (sydney Australia)
Reply to: tickets(302300)
we would need to check the theme as well to switch themes to pin point whats causing things to happen
Reply to: tickets(302294)
going one step further you could remove the name and email address from the form (after you do the above step)
by adding
.form_row.name.req {
display: none !important;
}
.form_row.email.req {
display: none !important;
}
to appearance>>>>customize>>>>additionl css
from wordpress dashboard (that might be different on your website depending on language)
Reply to: tickets(302294)
yes see video below
Reply to: tickets(302300)
I wasn’t expecting a reply today! 😉
Yes, I did disable all of the plugins on the Watertown site except for the theme plugins (Avada Builder, Avada Core) which are required by the theme to run and the page still got a critical error.
Feel free to turn them on/off as needed (including the maintenance plugin). The site doesn’t get a ton of traffic so it’s not that big of a deal. Just make sure the maintenance plugin is back on when you’re done. 🙂
Reply to: tickets(302299)
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Reply to: tickets(302300)
Theres a few things going on here but first off
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
alternatively we can do it for you- we would also like to turn off the maintenenace mode as this can sometimes impact things as well
Reply to: tickets(302300)

One other thing. The error also seems to affect submission from the Action User page which is here:
https://enjoyjeffersoncounty.com/events-listing/submit-your-event/
I’ll attach the error code as well.