Reply to: tickets(383826)

Please also make sure to cancel your subscription by following

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Reply to: tickets(384012)

Given that copy/paste is disabled for security reasons, I shortened the password, the correct one is:
I$C929Fmi

Reply to: tickets(379701)

Hi Ashan.

It is Germanized form Vendidero: https://vendidero.de/woocommerce-germanized

Sadly their homepage is in german only.

You can find it in the wordpress plugins on the server under woocommerce-germanized

Reply to: tickets(383928)

Hi there. I deleted some old event pages earlier and it seems work again.

I only use the plesk server cache

How could I contact you by chat?

Reply to: tickets(383826)

Thank you very much, I will test to see if I can use it.
Is the refund for the other addon confirmed?

Reply to: tickets(383928)

i don’t have whatsapp

the site seems to be loading right now

you have your cache off should that be on to make things load faster

Reply to: tickets(382162)

Ashan,

Not sure why but when I switch between months evo-ajax=eventon_get_events’s size is 35+MB:

This cases the calendar not to load time to time on customer’s website.

Comparing to dev2 you can find in this message: #382682

Could you check?

Reply to: tickets(382162)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.