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Replies for tickets on suppota

Reply to: tickets(301394)

I can’t allow access per company policy. Please advise what troubleshooting I can perform or what info to provide.

Reply to: tickets(292468)

There is a similar ticket with similar issue we are working on. As a temporary solution, please press Order ID:You should see the order info:

Reply to: tickets(257847)

hi,

I have another question about the timer that starts when a given event starts. Because, unfortunately, it does not work properly, that is – it does not count the time second by second. Earlier I received a code from you – is it related to this issue?

Because I pasted it, but unfortunately there is no response. The counter is still standing.

Reply to: tickets(301129)

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Reply to: tickets(301352)

Could you go to https://lakelandarts.org.uk/wp-admin/admin.php?page=eventon > set Select event calendar WP Query method to Query all the event posts?

Reply to: tickets(301385)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(301167)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(301352)

That’s great thanks! Whilst I’ve got you – since updating the plugins on the following site, none of the events are feeding onto the calenders. Could you look at this for us?

https://lakelandarts.org.uk/wp-admin/

u: eventon
p: s^jwdN^Bv2X9aTX0!6M9WXJ7