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Replies for tickets on suppota

Reply to: tickets(301240)

we don’t store usernames and passwords (for security)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(301394)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(301452)

we don’t have auto updates with eventon however some servers do

login didn’t work for us please post the correct login

Reply to: tickets(300974)

Oh wow that sounds amazing so I need to purchase RSVP addon and waitlist, and cancel wishlist? I’ll do that Monday gosh this will be perfect for us… Thank you so much for engaging with me if you would like me to leave a review somewhere let me know… I’m away the weekend but will pick this up Monday :-)) 🙏🙌🫶

Reply to: tickets(299928)

On THE SCHEMA error

It has to do with multiple organizers being appropriated and this just started with the Schema Performer resolution you just  implemented.  And it seems to be happening on every event where I have multiple organizers appropriated.

On the front end, I have changed the named from organizers to “artists/curators.”

https://xzib.com/e/coral-springs-museum-of-art-carmen-smith-hermes-berrio

Reply to: tickets(299928)

My issues with action user is that you can only add one organizer.
And also there are +10 fields in the WP admin.  But on the action user there is just 4 I think.  My demographic are Art people, so they REALLY want their Instagram to be included.

Ashan had said there is an update coming to action user.  Im asking for an ETA as to when the action user submission process will include Instagram fields?

Reply to: tickets(292468)

thank you very much for solving the problem. Dynamic Pricing works wonderfully now!!!

Now only the problem with the “View Ticket” remains
(Oct 31,2022 AT 2:41PM – Posted 2 Months Ago – #294476)

Then I am happy as can be and very satisfied with the plugins.
I have followed all the steps in the documentation, disabled all the plugins and yet the problem still occurs.

Thanks for the good customer service!!!