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Replies for tickets on suppota

Reply to: tickets(300948)

I added it but looks like there is not really a difference, is it written correctly?

 

[add_eventon event_count=”4″ tiles=”yes” tile_count=”2″cal_id=”sidebar_widget_1″]

Reply to: tickets(301394)

Hello,

Could you try EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header?

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(301181)

I cannot connect to the server using FTP:

Status:      Resolving address of ftp.bievre-est.fr

Status:      Connecting to 194.147.97.136:21…

Status:      Connection established, waiting for welcome message…

Response: 220———- Welcome to Pure-FTPd [privsep] [TLS] ———-

Response: 220-You are user number 1 of 50 allowed.

Response: 220-Local time is now 19:44. Server port: 21.

Response: 220-IPv6 connections are also welcome on this server.

Response: 220 You will be disconnected after 15 minutes of inactivity.

Command: AUTH TLS

Response: 234 AUTH TLS OK.

Status:      Initializing TLS…

Error:        GnuTLS error -110: The TLS connection was non-properly terminated.

Status:      Server did not properly shut down TLS connection

Status:      Connection attempt failed with “ECONNABORTED – Connection aborted”.

Error:        Could not connect to server

About the issue. Could you please try the instructions mentioned in this documentation?

Reply to: tickets(301346)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(301377)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(301260)

Hello,

Were you able to update?

Please send us wp-admin access to your site as a private message for us to further assist your situation.