Reply to: tickets(300215)

time settings are OK

Its possible your cache plugin is holding that week in view which I have seen on other sites (including my own) 

Its a bit hard to diagnose at the moment as its towards the end of the week so it looks normal but perhaps next time it happens try clearing the cache- and see if it loads correctly

now of course thats not a solution but it will tell us whats causing the issue- then we can figure out how to get it to work with the cache (if it is in fact the cache) 

the other thing you can do is set your settings>>>>general timezone backwards a number of hours so it changes when you need it to

Reply to: tickets(300215)

Login Link – https://tfltest.wellbeingontheweb.com/wp-admin/

Username – helpdesk_wow@myeventon.com

Password – ICn&$MoR%DITP3RArDzr#@t0

Direct Link – https://tfltest.wellbeingontheweb.com/calendar-test-page-i-e-f-r/

Reply to: tickets(300376)

trying to log in and get this error

Fatal error: Uncaught Net_DNS2_Exception: timeout on read select() in /home/customer/www/randalls-jersey.co.uk/public_html/wp-content/plugins/sg-cachepress1/vendor/pear/net_dns2/Net/DNS2.php:1056 Stack trace: #0 /home/customer/www/randalls-jersey.co.uk/public_html/wp-content/plugins/sg-cachepress1/vendor/pear/net_dns2/Net/DNS2.php(1340): Net_DNS2->generateError(2, ‘8.8.8.8’, 203) #1 /home/customer/www/randalls-jersey.co.uk/public_html/wp-content/plugins/sg-cachepress1/vendor/pear/net_dns2/Net/DNS2.php(942): Net_DNS2->sendUDPRequest(‘8.8.8.8’, ‘x0FxD5x01x00x00x01x00x00x00x00x00x00x0Fra…’) #2 /home/customer/www/randalls-jersey.co.uk/public_html/wp-content/plugins/sg-cachepress1/vendor/pear/net_dns2/Net/DNS2/Resolver.php(172): Net_DNS2->sendPacket(Object(Net_DNS2_Packet_Request), false) #3 /home/customer/www/randalls-jersey.co.uk/public_html/wp-content/plugins/sg-cachepress1/core/Modules/Modules.php(897): Net_DNS2_Resolver->query(‘randalls-jersey…’, ‘A’) #4 /home/customer/www/randalls-jersey.co.uk/public_htm in /home/customer/www/randalls-jersey.co.uk/public_html/wp-content/plugins/sg-cachepress1/vendor/pear/net_dns2/Net/DNS2.php on line 1056


in anycase I suspect you have not added it to the event card


so go to myeventon>>>>>settings>>>>event card design and add it to the card (then you can drag and drop it to where you want it

Reply to: tickets(300352)

………………………………………………………….
»the above video link is not working correctly.
Pls see my explanation in this video below:
https://www.loom.com/share/1d9b26af3a4e41e291771f0e19c048d3

Reply to: tickets(300376)

Hi There,

The page loads but there is no options for the tickets? as you can see in my screenshot its the same as yours … no option to add a ticket?

Same on the calendar view > https://randalls-jersey.co.uk/our-events/ the test event is in February, when clicked the box pops open but still no ticket option.

Please can you look again.

Reply to: tickets(300322)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

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