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Replies for tickets on suppota

Reply to: tickets(299333)

Ah, I think the display issue is related to the calendar design used on that page. I don’t think the code affected the display. How can I correct the display of this lightbox?

Also, on mobile, the seating selection looks very strange with a very large gap above and below the seating map. You can see for yourself on mobile via: https://candlelightguitar.com/concerts/ when selecting an event on the calendar

Attached are screenshots regarding the seating display error

Reply to: tickets(299336)

No, that isn’t my issue. I have made a screen capture to try and better explain: https://www.loom.com/share/968aa914b70847f8a8d697cdb3e727fb

As you can see, this will be very difficult if I have a 1000 seat auditorium with multiple aisles, as I need to individually rename each seat.

Reply to: tickets(299333)

Thanks, it appears to work now, however, the display of this section does not fit within the lightbox, see image attached.

I have made this private, access is:

candlelightguitar.com/wp-admin

username: support

password: Elementor2022support

Reply to: tickets(287555)

Thank you Jason for the input! 

The code look correct to send the email to the waitlist guest the confirmations. 

At the moment I ahve in the code to send the updated confirmation after offered space. Do you think just the email with “hey you are offered a space” is enough?

I am going to look through the code again. 

Reply to: tickets(299302)

Thanks,

That seems toward for newly created events but not for events created using the old version of the plug in. Is there any way to fix these? I tried updating the event but it didn’t seem to do anything.

Reply to: tickets(298374)

2. ok! thanks!

1. Changing In Event on, im changing to all calendars in my site. I have calendars that the meaning of a filter dont make sense, so i want to remove, but in another calendar have meaning. Did you understand?

1.1 example: i have a filter that i want to show but have 20 values.Do i have to put all the ids like this? [add_eventon event_type=”1036,1128,x, xx,xxx, xxxx, etc”]

1.2. what i want:

Calendar 1. show only event-type

Calendar 2. show event_type and event_type2

 

Do you have a possibilty to define the filters  that appear by calendar?

thanks