Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Hello,
I cannot access siteground because it requires a code. Could you send us a login info to wp-admin of the website?
Could you tell us more about your current issues? It seems that the text isn’t centered:
Right now with 62 events you have 4598 DB entries for post meta that is normal. We have 3577 for 40 events in our test site with all the addons running. But our _postmeta table is only 1.9 MB.
If your post meta table is over 400MB i think we need to see how big is the postmeta table size just for event post meta.
Hello Bodo, terribly sorry for not following up in here.
Ok in your website now you have way less events. I assume you deleted old ones? Do you still want the SQL Query to delete events?
Thank you Chris for letting us know we will make the necessary changes in the next version update. In the mean time here is the code change to get that working. Just need to remove parts of the code to look like in the screenshot.
This is the event which I recovered from trash, I also reposted it, the rsvps are intact
https://meizelf.staging.tempurl.host/events/soccerstars-oosterheem/
Because the event is in the past, its put automatically in the trash, i have set it back.
This is a stage enviroment so please feel free to make any adjustments.
The interesting thing is that if the user logs in to the site, the calendar appears, but as a regular visitor (I checked in a private browser) it does not appear.
I tried the recommended debugging steps earlier. I disabled all the plugins, it did not work either, and I tried it with the Twenty Twenty-Five base theme, it did not work either.
Ok this is where in the code you can comment out the line to remove the product link for emails. This will also disable links every where else. We will add this as an option for Ticket settings for the next version. So you do not have to change the code 🙂
