HI.. Any update by when I will get my refund for ‘Codecanyon Receipt No: RCD36479539’ for the purchase of ‘EventON – WordPress Virtual Event Calendar Plugin’ on 16 Nov 2022. I have deactivated the Plugins on 17 Nov itself.
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Replies for tickets on suppota
Reply to: tickets(292219)
Hello,
For the theme…. I have a fatal error if I change the theme so I don’t prefer to change the theme… because my site is in production and it works very well.
1) You can temporarily disable plugins if you want if it doesn’t break my site.
This link works fine:
https://www.ville-coudekerque-branche.fr/evofeed
But not the custom url to display an event category..
2) how to translate START and END in the global rss feed?
Thanks
Reply to: tickets(297213)
Hi, which one fixes the title appearing above the event card on the event page?
Reply to: tickets(294798)
There is debug file in there from what I can see
Here is link: https://drive.google.com/file/d/1fVXHZvbhB0qaWoEi97B70jVHpHKROJvE/view?usp=sharing
Reply to: tickets(297180)

Yes. On mobile it doesn’t look so nice. Here there are issues with only one letter on the last line. See attachment.
Reply to: tickets(286341)
as of 4.1.2 moment.js to version is 2.29.4
Reply to: tickets(297129)
I have themeco on my website running eventon with no issues-I can help if you really want me to but in anycase I have moved you to the top of the list of Ashans to do list. (he’s the guy that does the refunds)
Reply to: tickets(296591)
3: what php version are you using? – that can def cause a slow down
Reply to: tickets(296591)
I am sorry to say I have disabled both and theres zero effect. it takes a long time to load.
I have gone through the settings on each and nothing seems to effect the speed.
the only things I can think of is
1: Theres some kind of Plugin or theme conflict (i doubt it but worth a look)
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
(basically turning off all the plugins- then turn on the cache and see if it loads faster- if it does- turn on each plugin one by one to see which one is causing the slow down)
same thing with the theme- switch themes- clear cache and see if it loads fast
2: its a godaddy server – and its a shared server and its possibly not very strong – which hosting package did you get? you might be sharing the server with 100 others which will slow down websites
i am sorry i don’t have better news
Reply to: tickets(296810)
i believe i fixed it- might need to clear your browser cache
i added this css
.evosliderbox.multiSlider.cs_def.ss_imgtop.ajde_evcal_calendar .eventon_events_list .eventon_list_event .desc_trig_outter{height: inherit; !important}
however nothing changed- until I added it to the top of the css and it started working so perhaps there is some css thats been added in
appearance>>>>customize>>>>additionl css that is overiding it- not sure- but it appears to work right now