Reply to: tickets(296195)

In order to update you need to go to CodeCanyon > Account and download the latest copy of the plugin. We cannot help since we don’t have any access to CodeCanyon. We just upload our product there and the rest is on them.

Reply to: tickets(296195)

Why do I need CodeCanyon for an update of this plugin?

This is plugin’s official website, this is the official plugin helpdesk – why do I need to get assistance from another website? Why can’t you help me get access to an update of the already purchased plugin? I’ve provided the purchase key, why isn’t it enough?

If there wasn’t a security issue with the current installed plugin version, I wouldn’t need to do anything.

Please try and help me because I don’t have any credentials for CodeCanyon. I wasn’t the person who downloaded it in the first place and I don’t have the option to get their credentials.

Reply to: tickets(297009)

Hi Kenneth
Sorry if I mixed it up. The screendump you have sent me is the exact same way I see it. But it is supossed to look like the attached image here.

Regards

Mikkel

 

Reply to: tickets(296819)

Hi, the correct login details are:

https://www.networkmyclub.co.uk/wp-admin/

bradley@networkmyclub.co.uk

Networkmyclub*123

Thanks