Archives: Replies

ok, is there a way of hiding sections that you arent using? 

For example – If i didnt want to see the Health Guideline Section and wanted to permanently remove it?

see attached screenshot

I will work on getting you access. The whole thing is built onto of 2021 but using all oxygen for styling, look and feel. Also the default page layout is an oxygen template. 

Ashan,

On my side it shows this:

https://dev2.myeventon.com/events/rsvp-6/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

we have that shortcode here and you can see, it allows you to click the filter icon and bring the filters back on. 

Another thing is to make sure you have enabled filters in eventON settings. 

If you want us to take a look at your website, please allow us permission to see eventON settings and page where you are using the shortcde in wp-admin.

Bookings require Tickets add-on.

You can set block price to 0.00 to allow users to purchase it for free.

RSVP will work, but you need to either to create a new repeat for each date:

https://docs.myeventon.com/documentations/setting-up-repeating-events/

Or create a separate event for each date.

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

It seems that on Single Event Page certain styling from the theme isn’t loading at all.

I need to check the theme folder to see how it works.

Hello,

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!