Reply to: tickets(295589)

thanks for access:

so how did you get your header and sidebar onto the single event template? this has iether done incorrectly or theres a conflict or some setting missed

to give you an idea in myeventon>>>>settings>>>>single events

if you activate or deactivate the single event sidebar- it makes no difference

so step 1- how did you mod the single event page- was it by coding, or theme setting and if so what did you do so we can see if theres a setting you missed

Reply to: tickets(294170)

Hi Stuart,

Please change the code I had given you before to the one below

@media only screen and (max-width: 768px){

.evosliderbox.ajde_evcal_calendar .eventon_events_list .eventon_list_event .hasFtIMG .evcal_desc {

    margin-top: 20px !important;

}}

Reply to: tickets(295589)

His support thank you for contacting us and trying to login we know this link works.

https://training-development.co.uk/wp-admin/?wtlwp_token=dc925741cc91c2b7b0d767950a75943fc66f8becf390754c72a62d01db05b0551c58745a233b4be5e762b26b3e0f6381d9f901daaf2af79853031631c6324352

Thank y0u once again

 

 

 

Reply to: tickets(294853)

You can autocomplete their orders by using

https://docs.myeventon.com/documentations/auto-complete-ticket-order/

OR Try this plugin:

https://wordpress.org/plugins/autocomplete-woocommerce-orders/

You autocomplete their order;

They add an event, but it’s status is Draft;

You check if the event is good enough to publish.

Please check and let me know.

Reply to: tickets(295238)

Ashan,

Could you check this part from the original message?

And secondly… as the google Maps are “inside” the calendar I cannot Block the scripts in order to have users allow the display of the maps first. I’ve figured the following two files

…

Reply to: tickets(295238)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(295630)

Hello,

Could you take a look at my replies in your tickets regarding your issues first before we can proceed with the refund?

Reply to: tickets(294737)

Please take a look at my reply in this ticket:

https://helpdesk.ashanjay.com/ticket/paid-submission-process/

WordPress handles registration and login processes. The only option that EventON has is EventON > URL for custom login link.

…the login takes them to the WordPress admin area!

This is how WP works. If users have access to wp-admin, WP redirects them there after a successful login.

Please take a look at this guide on how to avoid this: https://kinsta.com/knowledgebase/wordpress-redirect-after-login/