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Reply to: tickets(295589)

We have reset the credentials and tested them and they work, here is new set, don’t forget to clear your cache before using.

user Manager PW = KzUXlQlTz3L

We have also sent a temp login to info@Ashanjay.com

 

Reply to: tickets(295238)

Hi there,

sorry for late reply .. been away over the weekend.

To 1. ok … seems to do the job ..thx

To 2. if I disable the Maps API the Maps obviously won’t show anymore which is not the desired outcome. The goal is to block the responsible EventOn Script(s) with the Borlabs Cookie Script Blocker so that the user can agree to view the map in order to have it displayed. Can you help by letting me know which script(s) shoulkd be blocked to achieve this?

Thx for your help

Axel

Reply to: tickets(295465)

hellom

please help me to resolve the seat problem  alwaye tourn in the event is displayed as a popup. i cant sell table

thanks

Reply to: tickets(294170)

Hi Stuart,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

@media only screen and (max-width: 768px){

.evosliderbox.ajde_evcal_calendar .eventon_events_list .eventon_list_event .hasFtIMG .evcal_desc {

    margin-top: 20px;

}}

Feel free to adjust the margin value to one which works best for you.

Reply to: tickets(295589)

Hi Nick,

That’s strange, because the credentials are still not working on our end. Could you check again?

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to what’s going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(295630)

Hi Tara,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(294853)

Yes, I see that button. Unfortunately the time line of events is they purchase the calendar listing. Then they are taken to the page that has the “submit your event button” but if they actually click that button they will see the original three options that they just picked from and paid for. The fillable calendar listing doesn’t appear until we manually approve the purchase (again without knowing what we are approving so if we have to cancel it we will be charged a fee from paypal or stripe). But the customer is taken to the page with the original information and no place to fill in their event. I imagine they will be frustrated. Then when they go to their email they will receive invoices showing they are billed but again no way to enter their listing. Once we approve it they can fill in their listing but this could be hours later and by then they would have closed their browser so how will they know where the fillable calendar listing is? The email that goes out telling them their payment was processed doesnt have a link for them to fill in the calendar listing. They would have to have kept the url for the page that didn’t allow them to fill in the calendar listing – do you see why we are struggling to implement this. Please let me know if we are missing a step

Reply to: tickets(295589)

We have tested these credentials and they work

https://training-development.co.uk/wp-admin/

User = Manager pw = KzUXlQlTz3L

 

We would also like ot change our login detials to

info@strategy-training.com user nick 21 pw

 

Thank you