Hello,
During the checkout process, use the same email as your in CodeCanyon. You don’t need to be logged-in.
Replies for tickets on suppota
Hello,
During the checkout process, use the same email as your in CodeCanyon. You don’t need to be logged-in.
Please take a look at
https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/
Also go to EventON > try different Select event calendar WP Query method.
Please send us wp-admin access to your site as a private message for us to further assist your situation.
PS This whole ticket is private now.

Hi, I’m not sure how to do a private message here.
But I have found how to fix that (it wasn’t in EventOn > Event Card FYI).
Can you tell me how to fix the calendar appearing on the right of my events now? They used to display the event title, date, location and time.
Hi,
Thank you for the response, however the archived (PAST) posts are not displaying all of the events which have occured at the chosen locations. Ive been documenting these exhibitions since April, and I want this page to list all current events, as well as archived/past events
Please find the code im using below. Can you help me figure how to get all past events to show? Also how to get the schema to display for the past events?
CODE that is active now on PAGE
[add_eventon_list hide_empty_months=”yes” event_location=”5058,6051,5061,5799,5099,5791,5104,5075,5796,5096,5798,5059,4998,5018,5795,5071,5073,6084,5802,6085,5001,5092,6086,5804,5105,4984,5005,5078,5776,5065,5775,6083,5068,5781,5003,5778,5779,5777,4995,5786,5108,5000,5788,5024,6084,5035,5027,6028,
5023,” event_count=”900″ ux_val=”4″ show_et_ft_img=”no” show_limit=”yes” cal_init_nonajax=”yes” hide_mult_occur=”yes” event_order=”asc” number_of_months=”35″ month_incre=”-36″ el_type=”pe” event_past_future=”past”]
If you try to disable Avada Option, just for a test, does it work?
Hello,
Please update Seats to 1.1.1.
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
After the update try exporting the file and then importing it again. If it doesn’t work, please send us the file.
Old version of Single Event Page template doesn’t work anymore with 4.2+. If you need to customize it, please go to wp-content/plugins/eventON/templates/single-ajde_events.php for the updated version.