Reply to: tickets(395918)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(395919)

Hello,

Could you try “WP fastest cache” plugin? We believe that it has better compatibility with EventON.

Reply to: tickets(388655)

Are you sure that “Articles dans spécifique Catégories : Spectacles” is correct?

On my side the shortcode is already there plus several Main Calendars [add_eventon]:

But the page itself only has one shortcode and it’s Main Calendar [add_eventon]:

The first shortcode on the first screenshot is what you need. Please make sure to add it instead of Main Calendar and events will become visible.

Reply to: tickets(395864)

What you output on EventTop is “Event Status Reason Content“, not actual statuses.

Please add Tags to EventTop to show the status badge:

Reply to: tickets(388655)

Dear,

I have find the location of the code.

You must go to : https://improvisation.fr/wp-admin/admin.php?page=et_theme_builder

OR

Menu Divi > Theme Builder 

You choose : “Articles dans spécifique Catégories : Spectacles” (third block)  and modifiy “Corps personnalisé” 

I have put this code : 

[add_eventon tiles=”yes” tile_bg=”1″ tile_style=”1″ tile_count=”2″  event_type=”30″ hide_empty_months=”yes”]

But I have always the empty month

Reply to: tickets(395864)

Thank you very much for the super-fast support.

It’s not working quite right; now they’re all yellow instead of red.
Here are screenshots showing how the dates are defined.

Do I need to adjust anything else?

Best regards,
René

 

Reply to: tickets(395628)

Thanks for your reply. The exp_so=”yes” code was already there.

Here is the complete shortcode used:

[add_eventon_list number_of_months=”24″  show_limit=”no” eventtop_style=’0′ ux_val=’3′ hide_month_headers=”no” hide_empty_months=”yes” show_year=”yes”  exp_so=”yes” filter_type=”select” search=”yes”]

Any other suggestions?