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Replies for tickets on suppota

Reply to: tickets(286542)

Hi, just circling back here. The project I am using this on is set to go live this week and the suggested fixes have not resolved the issue. What is the timeframe for the next version release?

Reply to: tickets(278571)

Hello, thanks for your follow-up.

you noted:

The event has started, but you still can see the link.  YOU ARE LOGGED IN AS ADMIN, I get the same when I am logged in as admin.  If you log out and go to the site, you will no longer see the link.

 

Could you also try going to EventON > Time > switch Select minute increment for time select in event edit page to 15 or 30 > save settings > switch back to 1?   DONE

 

Is it possible to create a staging site? DONE  https://padmasambhavameditationcenter.org/eventon-request

USER Name: TECHSUPPORT

PW:      ENVATOTechSupport$#

 

Reply to: tickets(290136)

Okay, in looking at those instructions and my general settings, it looks different.

The instruction for the back-end way say to go into EventON settings and make sure “Delete eventon settings & data when EventON is uninstalled” is Deselected and then Save Changes.

My settings says “Do not delete eventon settings & data when EventON is uninstalled”, so does that mean I should leave that checked?

Reply to: tickets(290905)

Hi Artem,

Thanks for the reply.

The previous person that set this up, set it up so there are repeat events with different dates listed on the website that are purchasable.

The shortcode is this:

[ add_eventon_list number_of_months=”3″ event_count=”4″ show_limit=”yes” fixed_year=”2022″ ux_val=”3″ event_location=”56″ tiles=”yes” tile_count=”3″ tile_height=”250″ event_past_future=”future” accord=”no” ]

So say I buy one for Sept 30th and then one for Oct 9th for example then both use the same assigned ticket product.

Is there a way to get this to work with different ticket products for each repeat date?

 

 

 

Reply to: tickets(290905)

Hello,

Each repeat is individual, even if the same Woo’s product is assigned.

For example if someone buys a ticket for this week and then buys on e for the same event in 2 weeks time they need to be different tickets.

Could you elaborate this part? Do you mean the same repeat?

Reply to: tickets(289030)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!