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Hello James,

We’re sorry to hear our plugin did not match your expectation. Please note that we do not grant refunds for automatic renewals, and this has been explicitly outlined in our refund policy, 7.1 

https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Regarding your threat of leaving a negative review, we gladly accept negative reviews as long as they are constructive  and done with respect.

Thank you. 

Oh, that’s interesting…. I thought Eventon Tickets was making a WC product when filling in a SKU… So we should always make a separate product in WC?

Does that also open up the possibility to adjust the date in Eventon after copying? And that it displays the right date on the single page event info?

Hi, sorry please wait – I just read the notice from the hosting provider that they need time to implement the new package. I hope that it works when they are done! I will get back to you – thank you!

My setting

i can’t creating a staging site… but i tried it again on PHP 7.4 – everything works fine. But if i change to 8.0 your eventON plugin causes an Error and the website isn’t displayed correctly:

[Tue Aug 30 08:57:09 2022] [php:error] [pid 4725] [client 2a02:590:803:2400:285b:8861:55af:b130] [host www.ebenweiler.de] PHP Fatal error:  Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, bool given in /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php:61nStack trace:n#0 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php(61): in_array('eventyear', false)n#1 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php(483): EVO_Cal_Event_Structure-]get_eventtop_item_html('day_block', Object(stdClass), Array)n#2 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(1938): EVO_Cal_Event_Structure-]get_event_top(Array, Array)n#3 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(461): EVO_generator-]generate_event_data(Array)n#4 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/plugins/eventon-event-slider/includes/class-frontend.php(155): EVO_generator-]_generate_events('html')n#5 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/plugins/eventon-event-slider/includes/class-shortcode.php(43): evosl_front-]get_slider_content(Array)n#6 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-includes/shortcodes.php(356): evosl_shortcode-]slider_events(Array, '', 'add_eventon_sli...')n#7 [internal function]: do_shortcode_tag(Array)n#8 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-includes/shortcodes.php(228): preg_replace_callback('/\[(\[?)(add_ev...', 'do_shortcode_ta...', '[add_eventon_sl...')n#9 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/themes/betheme/functions/builder/class-mfn-builder-items.php(445): do_shortcode('[add_eventon_sl...')n#10 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/themes/betheme/functions/builder/class-mfn-builder-front.php(1137): Mfn_Builder_Items::item_column(Array, false)n#11 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/themes/betheme/functions/builder/class-mfn-builder-front.php(989): Mfn_Builder_Front-]show_items(Array, 0, false)n#12 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/themes/betheme/functions/builder/class-mfn-builder-front.php(655): Mfn_Builder_Front-]show_wraps(Array, 2, false)n#13 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/themes/betheme/page.php(28): Mfn_Builder_Front-]show()n#14 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-includes/template-loader.php(106): include('/is/htdocs/wp10...')n#15 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-blog-header.php(19): require_once('/is/htdocs/wp10...')n#16 /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/index.php(17): require('/is/htdocs/wp10...')n#17 {main}n  thrown in /is/htdocs/wp10588188_C8X6H737AK/www/Websites/ebenweiler/2018/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php on line 61

Hi! I checked out the memory size – could you take another look? It is still not working. Now the calendar site is completely white.
Thank you! (The login is still the same.)

The bulk of your plugins need an update

woocomerce is up to 6.2.1  now for example you are still on 

5.9.1

evenon itself needs to be update and you are using a tickets addon from november 21 where we are now up to 2.1

you also have several wocoomece plugins that will need to be updated

BUT before you do anything like updating- make sure your smtp plugin is working and that you can send test emails

see video below

it does not import repeating events – not sure from the screenshot if they are repeating

in myeventon>>>>>ICS import

 

there is a toggle to import past events- that screenshot you provided shows a bunch of events that would be in the past

if you were happy to manually import events then no you don’t need Aggregator – I was trying to think of ways of automating it

but its a faily quick thing to do to download and upload