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Hello,

I applied this patch, so it should work now:

https://docs.myeventon.com/patch-fixes/issues-on-the-single-event-page/

Please check with cleared cache and let us know.

1. Did you enable EventON > Time Settings > Allow universal event time format on eventCard? Could you try disabling it?

When you use the options, all other settings (All Day) stop affecting it.

2. Great! Please keep us updating.

Hello,

This ticket is private.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Could you make sure that you are using latest versions of our add-ons?

Hello,

Can we take a look at wp-admin? It seems to be working on our test site:

Please send us wp-admin access to your site as a private message for us to further assist your situation.

can you create a new user with the exact same membership and user role as Rhonda and provide us with username and password so we can log in as that member/userrole and run some tests

Hello,

Is it possible to login as Rhonda Cimorelli?

username or password did not work

its possible you have country ip address blocking

i’m sorry
i reset for : C0Z@@qnM%ir&ZeIXR%@Xio$F

see this patch fix

• https://docs.myeventon.com/patch-fixes/issues-on-the-single-event-page/