Reply to: tickets(287555)

I see what you’re showing me, but that’s not in the email that my waitlisted people are getting when they are let in. Watch what the email looks like when I change a YES to NO: https://share.vidyard.com/watch/kEhbt3dvAFvwFZuQShBMsA?

Reply to: tickets(287519)

Ok, let’s refund the discounted order and then I’ll have her re purchase with a new discount code.

 

So sorry,  I didn’t see the license transfer so that was totally my fault.

I so appreciate your help with this.

  1. can you share the link to repurchase so it’s super easy
  2. and also share the discount code?

Reply to: tickets(287925)

This code is not working.

media (max-width:568px) {evcal_eventcard .evcal_evdata_row .evcal_evdata_cell { padding-left: 0px !important; margin-left: -30px !important; }}

Reply to: tickets(287848)

Hi there, thank you for your reply.

Can I find a tutorial for the conection with the form? I’m using the Avada theme for WP.

They have their own form management. I also have gravity forms installed.

Thank you.

 

Reply to: tickets(287518)

For a temporary solution please follow

https://docs.myeventon.com/documentations/how-to-debug-for-php-code-errors/

Adding define(‘WP_DEBUG_DISPLAY’, false); stops warnings from showing.

Reply to: tickets(287518)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(286774)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.