I figured you couldn’t really help. Just wondering why support is here. I have another ticket that’s been open for over 3 weeks with no response – had to figure it out myself. At least you got back to me.
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Replies for tickets on suppota
Reply to: tickets(285826)
Hello,
You can either apply this patch:
https://docs.myeventon.com/patch-fixes/4-1-in_array-error/
Or go to EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.
We are going to include the fix to the next version.
Reply to: tickets(285131)
There are two issues:
1. Default Timezone https://www.onevent.ro/wp-admin/admin.php?page=eventon#evcal_001b is different from server’s timezone: https://www.onevent.ro/wp-admin/options-general.php
2. It seems there is an issue with https://www.onevent.ro/wp-admin/admin.php?page=eventon#evcal_001b when “Select minute increment for time select in event edit page” is equal to 5. Could you change it to 1?
Reply to: tickets(282236)
We are sorry for the delay. I am going to notify Ashan about the issue.
Reply to: tickets(282236)
Reply to: tickets(285785)
Hello,
Please send us wp-admin access to your site as a private message for us to further assist your situation.
There is a code fix I want to try applying.
Reply to: tickets(285360)
Please send us wp-admin access to your site as a private message for us to further assist your situation.
I want to try applying a code fix to the plugin directly.
Reply to: tickets(285086)
Reply to: tickets(277802)
We unable to help with customizations of any kind, I am afraid. It’s against CodeCanyon’s Support Policy. Sorry for the inconvenience.
Reply to: tickets(285687)
Hello,
I followed this instruction:
You can either apply this patch:
https://docs.myeventon.com/patch-fixes/4-1-in_array-error/
Or go to EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.
We are going to include the fix to the next version.
Please check now and clear your cache if needed.



