Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

I went to EventON > EventTop > EventTop Main Day block fields > enabled Event Day Name, so it should work. Could you send us a link to the page with the issue?

Please check now:

https://dkpl.org/event/stem-structural-engineering-with-society-of-women-engineers/

Make sure to clear your cache plugin to see the latest changes.

Also https://dkpl.org/wp-admin/admin.php?page=eventon#evcal_011 > Stop using eventON single event template for single event pages should be disabled.

By disabling Edit Event > Repeating Event. You cannot remove it, since each repeat must have it’s own URL.

Please use:

#evcal_list p.desc_trig_outter {border-bottom: 0 !important;}

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Hello,

Please take a look at

https://docs.myeventon.com/documentations/how-to-add-additional-fields-to-download-attendees-csv-file/

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

I enabled them from https://rpl.wanegroup.com/wp-admin/admin.php?page=eventon#evcal_001a + cleared your cache plugin.

Could you check?

Here you go:

URL: https://rpl.wanegroup.com/admin/

username: EventOn_Support

password: 23wWa2qsO(&6$18a0*50UCnvG&23