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Replies for tickets on suppota

Reply to: tickets(285360)

I think its literally deleting the events at 5pm PDT. Which shouldn’t mark the end of the day.

I currently have offset UTC off, whereas before I had it on. So seeing if that maybe deleted them at 5pm previously.

 

Yes do you mean a completely different site? Or a private page for example?

Reply to: tickets(286836)

Thank you very much, that was awesome !

I have 3 more questions as I don´t know how to configure them:

  1. after updating the code based on your information, event_organizer=NUMBER, I still see ACTUAL month displaying “No events” message, and that is very confusing, as in actual month, that organizer already did: 3 other events, and saying NO events i NOT truth. Is there any way to HIDE the MONTH name and the NO EVENTS message when this week, the same organizer hasn`t any NEW event, as all events will come on next month?

at:

https://www.mercadoganaderopampeano.com/calendario-de-remates/

you can see that appear AUGUST with NO events Message, but that is not truth as the organizer already did 3 events this month -august- and next events will come on next month, september, as you can see here: https://calendario.elcampo.com/vicarganadera/

 

2. the next question is that I have been testing with the additional parameters, and works perfect, too, BUT what happens in this cases:

2.1. How can I display events organized by more than 1 organizer?

2.2 How can I display events based on the TAGS I used for them -not just the organizer-, so ALL ORGANIZERS but 3 tags only. If not possible to use TAGS, why am I saving tags to events, is it useless? or is there any way to create a TAG CLOUD and list events based on such saved info that I haven`t found any documentation yet?

 

Reply to: tickets(284515)

In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.

Reply to: tickets(286845)

Hello,

When I go to https://doitkw.com/events/web/wp-admin/profile.php > Additional Capabilities, it seems that there is no edit_terms. Could you add it?

Reply to: tickets(286962)

Hello,

Unfortunately, you cannot add html elements to titles. But you can use Unicode symbols:

https://dev2.myeventon.com/events/test-23/

Go to https://unicode-table.com/en/2661/ > press Copy.

Reply to: tickets(286928)

It seems that I misunderstood your request. The issue is that Event Type isn’t visible on Event Top, correct? Could you elaborate?

If the issue is with Event Top, could you go to EventON > Event Top > add Event Type under Title.

Reply to: tickets(286966)

Hello,

You can either apply this patch:

https://docs.myeventon.com/patch-fixes/4-1-in_array-error/

Or go to EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.

We are going to include the fix to the next version.

Reply to: tickets(286972)

Hello,

Yes, the best and easiest solution is to go through the standard checkout process just like a regular customer.

Reply to: tickets(286973)

Hello,

You can either apply this patch:

https://docs.myeventon.com/patch-fixes/4-1-in_array-error/

Or go to EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.

We are going to include the fix to the next version.