Reply to: tickets(286548)
Replies for tickets on suppota

So, yes. Essentially we created the event for “Portales” and the added the repeats and then changed the “main” start/end times to try and get the “span” start/end dates to display in the widget. If you look at the repeats on “Ebb & Flow” it was set up the same way and that widget shows the start & end dates.
To my understanding, the way the widget is displaying the widget for “Ebb & Flow” is displaying the start/end dates is not the expected behavior. But in this case it happens to be the desired behavior.
The issue with just having the “start time” by for example September 1 and the “end time” being October 1 is that it creates essentially one month long event, but as we closed Mondays and Tuesday we don’t want the “Full Calendar” to display event indicators on those days. This is why we create recurring events with custom repeat dates.
I think this would require some changes to the core plugin, but ideally the EventTop blocks would default to showing the event start date + the last event end date for any event was set up as a recurring/repeating event. Like, I said I don’t think this is default intended behavior, but it seems to possible somehow as shown in the example of the “Ebb & Flow” event.

Hi, Further to my last comment…this could be because there is only 5 columns….is there a way around this? 6 columns perhaps? So when there is a max of 6 shows per week they will all show up?
Thanks…just a thought on how to resolve.

Hi there,
Sorry for delay…I was away on vacation.
I did as you asked by updating the plugin to 4.1.1
Few things:
Thanks!
Doug
Hi,
Hostname: ftp.nextstop-italy.com
Username: u553895075.eventon
Password: Test2022
Port: 21
Hello,
Please check now if everything looks OK
Ashan,
Can we do something from our side to fix this?
Please send us FTP access to your site as a private message, so we can perform several tests from our end.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.