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Problem fixed with this solution from another issue:

EventON > EventTop > EventTop Main Day block fields > enable Event Day Name or any other you like.

The plugin is obviously not performing correctly.

Even on standard WordPress theme and no plugins enabled, I cannot navigate through the months on the standard Events page created by the plugin.

 

I have already disabled all plugins, changed to WordPress theme, nothing is working.

The shortcode is not displayed.

Hey.
When I read other people’s posts here I thought they were overreacting, but I believe them now.

Highly doubt the “super fast” load. It’s insulting to use that expression to paying (and understanding to a point) customers that actually use the plugin and are faced with the reality.
Don’t you already have the “query to x months” functionality? It doesn’t work. Maybe it works with the “db refresh” but you do understand that most of your clients are not technical people and don’t have “updating the events” as a full time job.

In my opinion and from what I saw on the forums you have two problems:

1. A top-down problem within your organisation. Your CEO is in denial and is pushing a narrative onto the customers. He’s deleting posts, sending templated responses, closing tickets, etc. — that is a huge problem.
2. You’re not dogfooding your own plugins in order to see that the problems are very real. Add an event that has 1000 repeats, add an event that started 3 years ago and is still going, load more than 2 events per page, use everyday servers and not a CERN supercomputer to run it. You will see the problems really fast.

I am not convinced enough is being done. I have cancelled my subscriptions, because as others on here and on Twitter / Codecanyon wrote: they feel ripped off.
Hope your CEO sees this and comes down from his cloud of righteousness and understands nobody is against you, we just want things we pay for to work. We want value. We don’t want features stuck on top of something that is fundamentally not working as it should.

And I hope you see this as a legitimate critique and don’t get extremely defensive because it’s not about you as a person. I know the revenue may not be extremely huge and you’re doing the best you can. Programmers know it better than most: overhead and bad decisions come back to bite you.

I haven’t heard back regarding this ticket. It was escalated to Ashan. Is there a timeline for this?