Replies for tickets on suppota
I can not send access.
Here are the short codes in use:
[add_evo_submission_form header=”Add event” lightbox=”yes” btntxt=”Add event” rdir=”yes” rlink=”https://visitsauna.com/event-directory/” rdur=”2″]
[add_eventon_list number_of_months=”18″ ux_val=”3″ exp_so=”yes” filter_clear=”yes” filter_type=”select” tiles=”yes” tile_bg=”1″ tile_style=”1″ show_year=”yes” accord=”yes”]
I checked all the documentation I could find. Now there is another event with grey and with broken layout.
Hello,
Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!
Yes I have added you as an admin. Note that I have Debug Log Manager installed, and you can jump to the code at fault and enable editing from there.
Yes, I would like to test the beta version.
Hi,
Okay, it’s updated to 1.6.2 and custom markers are working.
Thanks for your reactivity and support !
Have a great day,
Lu
And events are 1 day off now in Daily View ?
I have been looking at the shortcodes. Events show when just using the minimal short code. But when added more code, events are hidden. So its like the short codes stopped working ?
Hey Shervin, sorry for not getting back. I am checking your event now.
Event: https://dltickets.com/wp-admin/post.php?post=69324&action=edit&classic-editor
I am going to download the seat map from here and try on our end.
If we can replicate the issue again for this event on the latest beta version of seats map with this seat map, will get it resolved and will release an update.
Thank you soooo much for your patience and working with us on this issue!
yes as Artem mentioned, please share the wp-admin from sidebar and we can see what is going on. Also if you can please enable plugin editor. https://docs.myeventon.com/documentations/how-to-enable-plugin-editor-for-wordpress/