Archives: Replies

Thank you for letting us know, we are in the middle of an update to seats addon and we will make sure to incorporate this in it!

Ok thank you for letting us know of this. I think the issue lies in incorrect importing of the JSON seat map data. We are going to try a new approach where JSON file is split into small size chunks and upload it one by one and then reconstruct it. Please allow us sometime. 

Tedious work need lot of testing before we can release it 🙂 

If you are interested we can upload a beta version when it is ready to your site.

The message is empty, I am afraid. Could you re-send it?

Ashan,

Cannot find the line in Language or Loco Translate.

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_2

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please update EventON otherwise the activation won’t work.

You can also just keep using add-ons without activating them, just make sure to renew your subscriptions.

Perfect! Please keep us updated.

Your cache plugin should also has a functionality that allows you to stop caching of certain URLs:

/?evo-ajax=eventon_get_events

Thank you for your messages, I am going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

I will wait for a proper update. Patchwork only leads to more problems. August 8 it was stated release a new update with the changes would be available in a few days … and it’s august 27. So there has been no update, just a quick fix … this is not the service I am paying for … there have been problems the entire time I have used your software …

Thank you for letting us know. Kindly update to the latest version of Events Maps addon version 1.6.2 — this will get the custom markers workign again.

https://docs.myeventon.com/documentations/events-map/