Reply to: tickets(395001)

Hi, thanks. I saw this ticket, but there was no real answer. Does that mean, that nothing happend and you havs still no solution for the accessibility?

Reply to: tickets(394941)

Thanks. As I mentioned earlier, here’s the issue:

Visitors often cannot see the events when they visit our website. Admins have to manually clear the cache before the events become visible to them.

I’ve also tried adding cal_init_nonajax="yes" to the shortcode. Let’s see over the next few days if there are any complaints from visitors.

Reply to: tickets(394912)

HI, 

Thanks for your advice !

I carrefully update module eventon and addons step by step (with FTP method). And no more error on maps, It works !

Still a problem.. I can’t see the custom marker on map (like before). I tried another image but nothing change, chan you help me please ?

And no more custom styles for map ? it was a grayscale map before.

Thank you in advance,

Lu

Reply to: tickets(394858)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(394746)

Hello,

I might have found the issue.

The` plugin was purchased by the agency handling the site before, and is running an old version 
We are not able to connect to upgrade, and not able to get the information from the previous agency.

Reply to: tickets(394912)

Hi,

I tried to update few month ago, but i had a lot of errors, so i rolled back.

I will retry to update, i’ll be back when it’s done.

See you later, have a good day,
Lu