Archives: Replies

Hi Artem, hi Ashan,

thank you for your replies and for sharing the documentation. I’ll go through everything again, double-check my setup, and run some more tests based on your guide.

I’ll get back to you if I encounter any further issues.

Hi,
That’s done the trick although I needed a delay of 3000ms.
Thanks Pete.

This is how the image size used to be before the update. Now they are too big.

On your Site Test, first open a new tab, and the others open the event card. So it is working as I would expect.

I’ve already remove the fix on our file, so it is the original.

yes, we are using the actionuser extension. Trainers can open their assigned events and open the participant list (popup)

The backoffice is using the csv export.

Both lists only contain the status “completed”

The problem only occurs when a user purchases multiple tickets and then cancels one of them. so the entire order is still “completed”

Good morning and sorry for my English, it is translated with Google Translate.
With the "Bookings" Addon is it possible to book the event excluding the payment of the ticket?
Thanks and good work

Please help me with another issue I haven’t found. I’d like to change the colors of the chairs. They’re always gray when purchased, and I want to make them red. I don’t know where to change them.

Thank you.

Hello,

Great, it seems to be working correctly now. I reinstalled the SSL and it now loads correctly.

I installed the plugin from the WordPress installer.

Thank you very much. I’ll run more tests and see if everything is correct.

Best regards.

Ok I see what is going on and thank you for pointing out the issue is also happening in dev2 site. Please make the changes as shown in the screenshot by adding a timeout to run the map loading, which then runs after lightbox content is fully loaded. This helped our dev2 site.

Hello Kim, glad to hear you were able to communicate and figure things out with the original owner. Do they still need us to move the licenses to your account?