Reply to: tickets(280434)

Hello,

thanks for the reply.
Could you please further elaborate on the point where those CSV column headers and CSV row values are supposed to be added? Sorry, but I only have a quite basic understanding of WordPress when it comes to customisation.

The reason why I need to export the encrypted version is that we collaborate with a third party for cashless payment. And they need the ticket number to connect the pre-charged credit with the specific ticket holder.

Many thanks,
Andre

Reply to: tickets(272349)

Hi Ashan,

Sure thing:

https://crimeday.de/wp-admin
User: ashanjay
PW: A*CN7V!FtcQKSY@7XQ3A7cwO

FTP-Server: crimeday.de (FTPS or SFTP with Port 24)
User: ashanjay@crimeday.de
PW: A*CN7V!FtcQKSY@7XQ3A7cwO

You can test the 2 hour bug here: https://crimeday.de/wp-admin/post.php?post=51380&action=edit (We duplicated that for testing, it’s not listed in any calendar. Just save it and you will see the time changing.)

Beware, there is only EventOn 4.0.5 installed right now, I had to downgrade it because of the second bug (the “Add to your calendar” function shows the wrong time (plus 2 hours). But since you’ll upgrade to 4.1 anyway, we can check for that bug too (see 4 posts up).

Thanks

Michael

Reply to: tickets(280612)

Please also try contacting Beaver Builder developers and ask how you can disable their duplicating functionality.

Reply to: tickets(280612)

How often do you create new events? I think the best solution is to put the website into maintenance mode, disable Beaver Builder and duplicate an event. It should take 5+ seconds max.

Reply to: tickets(280465)

Hi Raff, my apologies for the delay in getting back. Working on a big 4.1 update 🙂

https://twitter.com/myeventon/status/1539032973139316736

Looking at this issue now. I can also see it on my end which makes it easier 🙂 stay tune im on this now!

Reply to: tickets(272349)

Thank you Orca for your message yes I am aware of the issue and I believe I have resolved the issue in the 4.1 version I have been putting together. There is couple more things I want to add before releasing to public. 

However if you would feel comfortable sharing FTP access to eventON folder I can upload a beta version on your site and we can test things out and make sure this new codes will indeed resolve your issue 🙂 

Reply to: tickets(277864)

you can use this doc to edit the single event page template 

https://docs.myeventon.com/documentations/customize-single-events-page/

Usually the single event page is an extension of the post page passed on by your theme which would generally have a H1 title with event name, so we try not to put another event title inside event template in H1.

Reply to: tickets(280612)

I disabled beaver builder and it worked. The problem with that is that Beaver Builder controls the entire design of the site. Are there any other options?