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Replies for tickets on suppota

Reply to: tickets(280164)

I cannot open the website anymore:

This site can’t be reachedstephm6.sg-host.com’s server IP address could not be found.

Could you check?

Reply to: tickets(280222)

Hello,

I went to https://www.rc-dorff.de/wp-admin/admin.php?page=evoics&tab=evoics_1 > selected Import Method: Manual import from ICS file URL.

It seems that there are no new (changed) events to import (update):

For a test, could you create a new event, select Import Method: Schedule import from ICS file URL – daily, see if it helps.

Reply to: tickets(279886)

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(253761)

Hi Verena,

Which code are you copying the code to? We might need to give you customized CSS for that website.

Reply to: tickets(280101)

Hey Dave.  Im not a coder, so Its hard for me to interpret when/where the theme is effecting, versus event on.

The location pages are showing a big blank area(pictured).  Perhaps this is where my theme is supposed to be showing the content.  IS there a way to get the location details to show?  Or is there a way to remove that black white space, that is about 250px in height?
https://xzib.com/event-location/artis-naples-baker

Also, I notice that the sitemap, for location is not registering images, on the pages where I have added images.  The location I have linked above does not show an image attached in the sitemap.  Which I thought was, because there is an image applied, and displaying

Reply to: tickets(253761)

sorry for the late answer. But when I copy the CSS do another website it doesn’t work. Why? 🙁

Reply to: tickets(280164)

I found a bit of code and think I’ve hidden the field but how can I hide the title that says ‘Additional information’? It kinda duplicates the bit below – ideally would just say ‘Essential Ticket Information’.

Reply to: tickets(279835)

You cannot show Past events when “Vergangene Events im Standard Kalender ausblenden” is enabled since it’s a global settings that affects all calendars.

Take a look at:

https://my-charity.eu/test-3/

In order to hide past events and only show upcoming, please add

event_past_future=”future”

to a shortcode.