Reply to: tickets(280192)

FTP settings:

Hostname: gukm1045.siteground.biz

Username: testing@nbwn.co.uk

Password: nf$36N#Dkb(r

Port: 21

I saw that link and have added code using the ‘Code Snippets’ plugin but I’m not sure it has worked…

Basically, for each event, every ticket holder needs to make a menu selection so I need a field with their ticket details on checkout that then comes through to me on their order and along with their attendee information.

Thanks very much for your help!

Reply to: tickets(280192)

You need to follow

https://docs.myeventon.com/documentations/how-to-add-additional-fields-to-download-attendees-csv-file/

and manually add them.

Can we take a look at the server with FTP access? Could you send us login/pass?

Reply to: tickets(280020)

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header):

.evoDV  span.evcal_cblock { display: none !important; }

Reply to: tickets(280038)

Everything seems to be working:

Could you try getting the error by yourself, WP_DEBUG is enabled.

Reply to: tickets(280192)

Hi, I’ve added the extra field but it doesn’t display anywhere after I’ve checked out – not on the order or the ticket and not in the CSV… How do I get the information entered into this extra new field to show and download with attendee information please? thanks!

Reply to: tickets(280038)

For wp-admin access:

username: support

password: K0e!0r)A6BlhB3rdc5xo@D&C

 

For FTP access:

Password: Thanksforthesupport.4

Please see image for more information. (I hope this helps!)

Reply to: tickets(280020)

Good afternoon, please, I can't find a way to remove the date from the upper part and only leave the lower one smaller. Thank you

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