Replies for tickets on suppota
Hi Ashan,
Thanks for your response. I look forward to the update being made available so that I can test it.
Do you think the update Version 4.1 will be available within the next 7 days? I’m just trying to manage my client’s expectations.
Thank you.
Regards,
Bronwyn
this video relates to this page
https://banjotours.com/travelguide/eventon-test/
see video below
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Ok look forward to this getting resolved, thank you.
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
There is a new version available – 4.1. Could you try updating it and check if it fixes the issue?
Hello Mark Cattell,
Do you have similar issue with EventON 4.1?
Hello,
Seems to be working on my side:
Could you try clearing your browser cache?
Hello,
I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!
Could you go to EventON > Time Settings > enable Use UTC offset time globally on calendars?
Ashan,
The same on dev2:
https://dev2.myeventon.com/events/repeat-hourly/