Reply to: tickets(281370)

Hi,
Site is under Debug now.
I can’t deactivate plugin one by one because site is a Town Hall webpage and it is under production. Same on deactivating theme and using WP default themes…
Is there any other way to know what happens on RSS FEED before to need to deactivate plugins or theme?
Thanks!

Reply to: tickets(281253)

Hello,

https://ciecst.fr/wp-admin leads to https://ciecst.fr/404-2/.

Could you check?

Please note that all available appearance settings are located under EventON > Appearance.

The thing is that sometimes EventON doesn’t apply them right away because of the cache issue. So make sure to go to EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header. 

Reply to: tickets(280956)

When you click on an event, what time does it show:

Could you send us a screenshot?

Could you also check and make sure that calendar app’s timezone is correct?

Reply to: tickets(281311)

That only seems to work with events without “ticket variations & options”?

Events with regular tickets are displayed correctly. Events with ticket variations & options only show prices excluding taxes.

Reply to: tickets(281360)

Hi Natacha,

Thanks for reaching out.

From the order I can see that the order is still processing, are you sure the purchase process is complete?

Reply to: tickets(280956)

Hi, see image. I go to downloads / right mouse click on the .ics file / open with / CalenderFileHandler.

Reply to: tickets(281201)

Hi

 

I stumble upon the page you provide prior to this support but I’m wondering if there is anyway I can change the cosmetic layout without having coding involvement

 

Thank you