Archives: Replies

Hello,

Please take a look at

https://helpdesk.ashanjay.com/ticket/see-my-calendar-of-events-in-the-form-of-tiles-or-cobblestones-over-the-whole-year/

Hello,

The bar is visible when an event is in progress. Please take a look at this example:

https://www.magicofficelab.fr/VP/events/test/

If you want to disable it go to https://www.magicofficelab.fr/VP/wp-admin/admin.php?page=eventon#evcal_004aa > enable Hide live event progress bar with time remaining.

[add_eventon_list tiles=”yes” tile_count=”3″ tile_height=”250″ number_of_months=”12″ hide_empty_months=”yes” tile_bg=”1″]

Hello,

Please try this shortcode:

[add_eventon_list tiles=”yes” tile_count=”3″ tile_height=”250″ number_of_months=”12″ hide_empty_months=”yes”]

Hello,

Usually the issue is with Autocomplete WooCommerce Orders. When activated it causes problems with EventON Tickets.

Please follow this guide if you want to autocomplete orders:

https://docs.myeventon.com/documentations/auto-complete-ticket-order/

Also, it seems that all your add-ons and the main plugin are outdated. Please check for latest versions from here. Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

 

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Unfortunately, we unable to help with this, since the issue is with a third-party plugin.

Also, they are not editable. When API created event is pressed “edit” it returns 500 error.

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file.

Hello,

You use ‘business’ for every field. Please try

$fields[‘rijksregisternummer’] = __(‘Rijksregisternummer’,’evotx’);

$fields[‘priveadres’] = __(‘Privé-adres’,’evotx’);

The same with evotx_1 and evotx_3 functions.

Hi Ben,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! 

Hi Ben,

You can display a single event using the shortcode below, and adding the “ID” field for the specific event. The shortcode generator allows you to select the IDs from a dropdown field.

[add_single_eventon] 

If you want to display multiple events on different pages, please take a look at the tutorial below:

https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

Hi Jeff,

I hope your issue is resolved. If you have any other questions, please feel free to create a new ticket.