Reply to: tickets(280779)

Hi,

 

It supposed to be candelled since I transfered the subscription to « patrick Trahan », my customer for the 1st website draw. So, if it don’t kill the subscription on the actual website, it’s ok to cancel it.

 

regards

Reply to: tickets(280779)

I just refunded the current order. Do you want me to keep this subscription active or cancel this?

Reply to: tickets(280953)

Hello

I have updates the Login and Password.

Please try again with the provided credentials.

 

All the best

Yassin

Reply to: tickets(280958)

In most cases, the problem is due to a memory limit:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(280958)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(280957)

Hello,

Please send us wp-admin access to your site (with installed Event API) as a private message for us to further assist your situation.

Reply to: tickets(280956)

Hello,

Please take a look at

https://docs.myeventon.com/patch-fixes/ics-download-events-not-working/

Could you apply the patch and let us know if it helps?

Reply to: tickets(280953)

Hello,

I am sorry, the access information you have provided did not work for us:

Fehler: Das eingegebene Passwort für die E-Mail-Adresse ****@****.*** ist nicht korrekt. Passwort vergessen?

Please check them and post the correct login information as a private message, thank you!

Reply to: tickets(280886)

Hello,

Could you elaborate more? Which shortcode are you referring to? Or could you send us an example?

When it comes to locations, you can use Event Map

https://www.myeventon.com/addons/events-map/

or Event Lists & Items (you can show a list of locations for users to choose from):

https://www.myeventon.com/addons/event-lists-items/

You can also use Event Type to show filtered result of events of certain locations:

https://docs.myeventon.com/documentations/confused-event-type-categories/

Reply to: tickets(280611)

…the map a search bar for searching the location, regions or citie…

If you use with installed Event Map add-on:

[add_eventon_evmap map_type=”upcoming” search=”yes” number_of_months=”12″]

…is there a javascript search bar showing instand results

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.