Archives: Replies

Please try with this other event since we had to redirect it the other one to an external partner so as not to interrupt ticket sales any longer: https://arsmagna.live/fr/events/fuego/var/ri-0.l-L2/

As soon as the problem is solved, we will cancel the redirection to be able to sell directly from our website.

Thank you

Please try with this other event since we had to redirect it the other one to an external partner so as not to interrupt ticket sales any longer: https://arsmagna.live/fr/events/fuego/var/ri-0.l-L2/

As soon as the problem is solved, we will cancel the redirection to be able to sell directly from our website.

Thank you

Hi Ryan,

To change overlay color, add the custom CSS code below to Appearance > Customize > Additional CSS

.ajde_evcal_calendar.boxy #evcal_list .eventon_list_event .desc_trig.hasFtIMG span.ev_ftImg:before{background-color:#ffff; opacity:0.4;}

Let us know if the image is still an issue even after changing the overlay color.

Hello,

Please take a look at the tutorial below. You can deactivate the license for one website at a go. The events will still display even if a license is not activated.

https://docs.myeventon.com/documentations/how-to-deactivate-eventon-addon-licenses/

Hi Alex,

Please take a look at the tutorial below:

https://docs.myeventon.com/documentations/change-events-slug/

Hey there,

It’s very disappointing to see such a low-level service being offered to the paying customers, and inspite of providing everything that was need.

Not going to recommend this to anyone!

Hello,

Ashan will contact you ASAP.

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/seats-3/

When “Upon add to cart redirect customer to Checkout Page” is selected Checkout is empty even after refreshing the page.

PLEASE, I BEG YOU, WE ARE DESPERATE. WE HAVE THE CONCERT THIS FRIDAY THE 24TH IN PARIS, WE ARE RECEIVING A LOT OF VISITORS IN OUR WEBSITE AND THEY CAN’T BUY TICKETS BECAUSE 99% DO NOT ATTEND THE CONCERT ALONE. WE HAVE SPENT A LOT OF MONEY MARKETING THIS EVENT WITH PROFESSIONAL PARTNERS. MANY PEOPLE ARE SEEING THIS DISASTROUS FAILURE. PLEASE HELP US NOW! ASHAN TAKES AGES TO REPLY. PLEASE, YOU HAVE TO BE UP TO IT. ASK ASHAN TO LOOK AT IT NOW, PLEASE. WE GET DOWN ON OUR KNEES.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.