Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

This is because the theme or a third-party plugin that adds their own copy of FontAwesome icons on a page.

Please add the CSS code from this link to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header):

https://pastebin.com/Bi24GSws

The email is Tim@dunelandmedia.com

Hello,

We cannot find any associated orders with your current email. Could you also send us the email you used to purchase the add-on?

This is the order number #143947

Hello,

When using Variations add-on you shouldn’t make any changes to the assigned product since this may cause issues. So except for 2, did you make any changes to the assigned product.

When I go to Edit Event and try to Edit Regular variation, it opens “All”:

It seems that it needs to be changed to Regular, correct?

Hello,

1. You can have Assigned and Unassigned Section Types:

https://dev2.myeventon.com/events/seat-test/

2. Ticket looks like this:

Take a look at QR Code add-on:

https://www.myeventon.com/addons/qr-code/

You can check-in guest with your phone.

Try Seating and other add-ons on https://dev.myeventon.com/wp-admin/

Hi Tim,

What is the order number of the addon? 

Your silence is costing us a lot of money!!!

We are very angry. We have been too much patient with you, especially considering all the incompatibilities that your plugin creates. A sophisticated product requires customer service to match. It gives the impression that there is really no structure behind it. Since last year your developer Basilis swindled us out of 200 dollars, it’s all nice words and punctual solutions to small problems, nothing more. Now that we need your technical help, you spend weeks without answering, despite our pleas. We are looking forward to finding a similar product with professional and reliable customer support. Thank you very much for your non-attention.