Replies for tickets on suppota
I have just tested the site, and there is still a problem.
I have registered for the event with 3 children and the event is now fully booked. I have added the screenshot and it shows:
RESERVE YOUR SPACE NOW
Sorry, it is not possible to RSVP to this event
Is this a problem because we are using a lightbox for the event?
Hi. We are hosted on WPX.net
You are correct, they do have a CDN Cache. I have just cleared it now.
Christian much apprecaite your patient kindly try this patch fix.
https://docs.myeventon.com/patch-fixes/ics-download-event-time-not-correct/
see i made code change in your site but it is not showing anything on frontend. anyway to check to see if there is server cache enabled via cpanel on web host?
https://watson.events/events/test-sport-club/
is it possible to create a clone of your site and then allow access just to eventon folder?
That worked! Thank you for your quick reply.
This is getting desperate.
If I restore my website from a back up will eventon work the way it did a few days ago?
This is urgent and would appreciate someone responding as soon a possible.
Thanks
Iain
Do you also have access to the login details for the site?
Please feel free to disable any plugin that you feel could be causing the problem. We have a backup of the site so we can roll back if needed.
Thanks
I would like it to just add to cart like it does for one ticket, like this screenshot.
The first screenshot is what it’s showing. There’s only 1 option for season tickets and that’s for adults. In the bundle products, there was no way to pick either the adult price or the student price.