Archives: Replies

Replies for tickets on suppota

Reply to: tickets(279736)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(278250)

Okay, your IP isn’t blocked on the server.

However they have asked you to use Passive mode for FTP.

Reply to: tickets(279482)

It should show change your RSVP and the rest items. But the biggest problem is whatever changes I made in your code are not reflected on front-end. It should show “dd” in rsvp section as my code change. but it is not. 

https://watson.events/wp-admin/plugin-editor.php?file=eventon-rsvp%2Fincludes%2Fclass-frontend.php&plugin=eventon-rsvp%2Feventon-rsvp.php

May be you can share FTP access to your rsvp addon folder? and I can try to see if I can send code changes that way to work? 

Reply to: tickets(277933)

Ok Lain I added a javascript based quantity max correction method and uploaded files to your site. My tests look like everything is working smoothly. Let me know what you find out 🙂

Reply to: tickets(277933)

Thanks for sorting it.

I pulled a few maneuvers to make tickets available for the next few days.

the changes you made looks like normal for all events, no out of stock message and customers can add to cart. Thankfully.

Sometimes event on has a mind of its own.

The plug is great for our business, but there are some things that make it very difficult and time consuming to work with.  I’m not being rude. I’d just like it to be one less thing to worry about. It does somethings really well, and it would be great if we could sort the few issues that we experience.

Is it possible to have video chat one time? Emailing and making videos of issues pulls me away from the other tasks that I have at hand. It would good to show you the issues. It may be we are using the plugin in a way it’s not intended.

Thanks

Iain