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After it auto scrolls you one time it won’t do it again. To make it do it again you need to refresh the page and start scrolling again.

The event I’m describing is in the middle of the event calendar

Hello, that would require me to login as the customer? Because I don’t find it very user friendly asking people for their username/password just to register them to an event.

Is there any other way to manually add tickets to a member through the admin panel?

Gemini ha dicho

Hi,

I have found the root cause of the bug!

The ”Custom Repeat” feature stops working correctly only when you duplicate an event that already had repetitions configured.

If I create a brand new event, it works fine. However, if I use the ”Duplicate” function on an existing event, the new event (like ID 37314) becomes erratic: it ignores new manual inputs, ”resurrects” deleted dates from the original event, and generates incorrect intervals.

This is clearly a database synchronization issue during the duplication process, where the meta fields for the repetitions are not being properly cleared or detached from the original event’s logic.

Since you now have the exact steps to replicate the bug, please ask the development team to fix the duplication script so it doesn’t corrupt the ”Custom Repeat” data.

Best regards,

Hello,

Thanks for replying, I scrolled  until 1/8 Buggy Offroad Nitro & EP 1st National Race / Terzudy Dirt Arena RC Χανιά

then paused scrolling and it automatically scrolled me to the footer of the page. I am using chrome as browser on my mobile phone.

Try to scroll to the event I desribed and even try to click it, you will see that it will auto scroll you to the bottom.

In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.

Hello,

The latest version of Tickets is 2.5.3. Could you update?

Please also note that all your events are Processing, but they should be Completed.

So could you go to EventON > Tickets > Checkout > Enable auto complete ticket orders.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hello,

I just checked the page using my Android mobile and no issues.

Could you tell us more about ”when you finish scrolling the events”?

I just need to swipe to the bottom and at certain point after events, it should scroll me to the bottom of the page?

Hello,

Not possible to do this from WooCommerce’s side, I am afraid.

Much easier solution is to use customer’s data and made a new purchase just like they would do.

Open an event as Single Event Page > click on Add to Cart > go through the checkout process using customer’s data.