You can put a different SKU. EventON doesn’t duplicate a product, it creates a new one.
Take a look at this test event:
https://danmor.net/wp-admin/post.php?post=9597&action=edit
Associated Ticket Product:
https://danmor.net/wp-admin/post.php?post=9599&action=edit&lang=de
Image is also visible during the checkout process:

3. Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header):
.shop_table .cart_item.evo_event_ticket_item .evotx_item_meta_data_p { display: none !important; }
Ashan,
Please take a look at
Reply to: 278925
Everythin works on dev2, but not on customer’s side.
Full issue description:
[Replyto/278952]
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Can you see this calendar:
https://dev2.myeventon.com/30604-2/
I’m pretty sure is something related to the region lock.
Please contact your hosting provider. EventON doesn’t have any functionality that can somehow affect this.
Thank you very much. I checked the documentation but found it not really helpfull, sorry to say.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
1: so create a new page call it exactly what you want to
2: Add the shortcode to that page
3: edit the menu to point to that new page
(they offer to pay me- Ashan the boss keeps offering but I turn it down)
got your sms I’ll have a look at the other site – I don’t get paid here so I don’t charge for that kind of thing even if its not eventon – happy to investigate – if I can provide a solution great if not I’ll tell you I can’t.
hmmmm just tested the home page yes it pops up BUT the directory page started to random up again
eeeeek- so perhaps you can clearn the cache from within siteground again
perhaps we need to create a page and add the shortcode to that page instead because this page still shows the directory https://northernriversnow.com.au/eventon-altenative-directory-test/