Replies for tickets on suppota
The width looks great on desktop.
Can you reduce the mobile by about 75%? I want it to be very little padding.
Also, The gray box has a duplication of the exact same content, and I cannot identify how to remove it on my wordpress.
Can you remove that gray box? Or is there a way to do that on my end?
Hi Artem
Added the code exactly as provided by you to the Styles section and turned of the Write Styles as proposed. Unfortunaltely no change. Tried in different Browsers (Mozilla, Opera, Safari, MS Edge). The code with the “+” seemed odd to me so I tried without it, replaced it by “&” a.s.o. I placed the code instead in the Customizable CSS of the WordPress Theme (Greenery Pro). I tried to look in forums and found may be an interesting place (https://stackoverflow.com/questions/7596647/ignore-br-with-css) and tried some stuff there (but hey, as mentioned, I am not a software engineer, just a sofware eclectic, so don’t know if I used the ideas there the right way). As I understood the subject, it’s for sure going in the right direction (ignoring the <br>) but still it does not work. Sorry ’bout the bad news. No offense, but I hesitate to give you access to the site, which would make may be the things more easy, but let’s try to find a solution for now without direct access.
I added two screenshots in one image (example.jpg: on the left side “how it schould be” and the right side how it is )
Best regards
Thomas
made some code changes to your site and now it is showing same time in both places.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Hello,
Could you try going to EventON > Time Settings > enable Use UTC offset time globally on calendars (BETA) and see if it works?
what is the shortcode you are using
I get a feeling you have added show_et_ft_img=”yes”
if so remove it and see what it looks like
OK have a look at the https://xzib.com/event-type/chelsea-art-exhibitions
on desktop and mobile
it might need some tweaking with reagrds to the actual size for mobile and dekstop on the padding
I am sorry we can not do wire transfer. I think the best option now would be for you to purchase a new license. And kindly use coupon code EVO20T and that will give you 20% off the price on 1st year. And then we can let this old license expire.
The issue is you purchased this via different account Antonio with acos@bluewin.ch please try loggin into myeventon.com using that account.
That’s great thanks
Helen