Archives: Replies

were you able to add the custom code as mentioned in the doc to you site? Is stripe holding back your payments or are you seeing payment complete on stripe end? We are using stripe with woocommerce for myeventon.com and they go through just fine without needing manual set to complete. 

It is activated, thank you.

I am glad yu were able to find an alternative method. From back end adding orders not reducing until order status is completed, is i believe controlled by woocommerce code. But I am sure there are ways to bypass their default routes. 

Hello,

With RSVP you can use Additional Form fields:

https://docs.myeventon.com/documentations/set-additional-fields-rsvp/

However, with Tickets the only is to add fields to Checkout:

https://docs.myeventon.com/documentations/how-to-add-additional-fields-at-checkout/

I have gone ahead and refunded you for the addons and subscription cancelled. kindly contact envato/codecanyon for the refund for eventON main plugin purchase. 

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

The QR code has link to checkin page which has all the user info in there. 

That is however a great idea you mentioned to embed the attendee info in the QR code. 

Hello,

We are sorry for the delay.

EventON overrides /events page completely, unfortunately. The only way of editing it is to follow

https://docs.myeventon.com/documentations/how-to-customize-events-archive-page/

Could you try activating add-ons again?

Hello,

Please take a look at

https://docs.myeventon.com/documentations/hook-eventtop/

You can also use Custom Meta fields:

https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/

https://docs.myeventon.com/documentations/how-to-show-various-information-in-eventtop/

Hello,

Video does’t really show anything. Just Helpdesk’s front page. Could you check?

Could you show us a screenshot if what are you trying to achieve?

Tile Design can be found in Shortcode Generator:

https://docs.myeventon.com/documentations/shortcode-generator/