Replies for tickets on suppota
Hello Samantha, terribly sorry for not following up in time. Your software should work fine after the license expire. You will not have access to new updates and supports.
Please use your new card and re-purchase the license, and you can cancel the old license afterwards.
This ticket is now private.
any chance you can share access to wp-admin for your website? please use access info section on right side bar.
New updates from fooevents developer?
Could you also check debug.log if there are any new issues related to EventON?
So you need to go here:
https://regenttheatre.com/wp-admin/admin.php?page=eventon#evcal_004aa
And rearrange fields like this:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2025/08/07144216/Screenshot-2025-08-07-at-23.41.57.jpg
But please note that this will affect all calendars on your website.
I can do the rearrangement, but all calendars will be affected. Please let me know.
Hello,
Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.
We need to try making changes to see what’s going on.
Hi,
i did but I can’t see the english copy and what am I supposed to translate, not sure I got it again
With other words. All maps works on the event page: https://www.torreviejaplus.es/event-directory
No maps work on the front page: https://www.torreviejaplus.es
Non of the 9 in the front work and most of them have a perfect sat address. And also it work on the eventpage on all of them!
mind you this code change will be in the next version update to eventON.