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please apply this patch fix. and it will add extra column to CSV with with labels

code: https://dev2.myeventon.com/codeshare/I4JQQl0dtS9M/

please apply this patch fix, that will add an extra column with label for each item.

code: https://dev2.myeventon.com/codeshare/I4JQQl0dtS9M

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Actually my friend I was able to log into your website and make the necessary code changes and get it working correctly for you 🙂

Aron, please apply this patch fix for your website. 

I think this ties to the same above issue with purchased tickets becoming unavailable. So view attendees is showing correct seat purchased guests, while section count is not correct because they were not correctly set to unavailable. 

Artem made a break through, he was able to export the seat map from your event and import on our website and able to replicate this issue. Please allow us sometime to get to the bottom of this and get it figured out. 

In the mean time, purchased seats slug patch fix should work. 

I have another big concert this Saturday, I have to do it maybe after that one so I don’t impact the sales. 

I wanted to ask you, also our ticket sales never match the system, Please view the 2 attached images.

One is for View Attendees

One is for Configure Seat Map Inventory

I think the view attendees count is correct but why is this not accurate or matching?

Thanks Artem! The page that needs to be fixed is this one, https://regenttheatre.com/list/. The homepage and schedule page don’t need to be changed.
Thanks again, Greg

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

From the guide above:

Here are some of the best WordPress plugins for JavaScript management:

WPCode – previously known as Insert Headers and Footers

Simple Custom CSS and JS

Header Footer Code Management

I believe that https://wordpress.org/plugins/custom-css-js/ should work fine.