Archives: Replies

Hello,

I need to check the HTML code. Could you upload your website and send us a link?

Please also go to EventON > Scripts & Styling > make sure that “Disable font awesome fonts” is unchecked.

The reply from Ashan related to the issue:

Thank you for letting us know. We figured out the issue. It will be fixed with the new version of eventON 4.9.12 which we are hoping to get out later this week., Much appreciate your understanding. You can stay up to date on our releases real-time via x.com/myeventon

Hello,

The location address isn’t full enough. Please try adding Postal Code and City Name as well.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header). You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.evo_custom_content.evo_data_val.evodfx.evofx_dr_r.evofx_ww { display: block !important; }

Hello,

Could you elaborate more? I am not sure what do you mean by “a boxed layout”.

Please also cancel your subscriptions:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Ashan,

They want to refund

#213739 (Include Check-ins plugin. If it’s easier just refund the whole order and we buy check-ins again.)

#213745

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!