Archives: Replies

Hi Ashan,

Nice thank you. Yes sure. I created a new admin account for you.

username: ashansupport
password: SNHo^D0x#bV2Y%b2hQEP9EhE

Thanks,

Can you please try again?

I can recreate in a different browser or in a private window. Here are the console errors.

Also, we may be blocking your IP. Please provide and I’ll confirm.

I’ve really tried to be patient with these plugins and I know you’re busy but I’m getting concerned about using it. I just went on my site there and comments where showing again on event pages until I saved an event and they disappeared.

I also think it’s putting load on my site and there’s only about 5 events so I’m scared to have tens and hundreds of events which is the plan.

I have appreciated all your help and support and I didn’t want to go down this route but could I please have a refund for the addons I’ve purchased only and I’ll just leave using event on. I just don’t feel that it’s stable yet but wish you luck for the future.

I can access all the FTP’s I’ve been sending you without a problem. Send me photos of the errors. I just cannot believe it.

“Purge Cache” button is still available:

Could you make sure that all cache functionality is disabled?

USER: CUENTAEVENT

PASSWORD: FTPnumber3*

Hi there,

I just updated to the latest version but it still is not working.

Sorry.

Could you go to EventON > ICS Import > disable Sync already imported events if event UID matches in the ICS file? This way EventON isn’t going to update events.

Please check and let me know.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.